Effective Date:
June 9, 2025
Last Updated:
June 9, 2025
This Privacy Policy describes how The Content Stars, operated by CHB Business Consulting LLC ("we," "us," or "our") collects, uses, and protects your personal information when you use our website, services, or interact with us. We help online coaches, consultants, and service providers through ideation, scripting, editing, captions, and consulting services.
Contact Information:Name, email address, phone number, business name, mailing addressBusiness Information:Industry, revenue details, business goals, current challenges, financial informationPayment Information:Billing address, payment method details (processed securely through Stripe)Communication Data:Messages, feedback, support requests, consultation notes, recorded calls and sessionsContent Materials:Scripts, videos, marketing materials, and other content you provide for our servicesAccount Information:Username, password, profile information
Usage Data:Pages visited, time spent on site, click patterns, referral sourcesDevice Information:IP address, browser type, operating system, device identifiersTracking Data:Facebook Pixel data, website preferences, session data, analytics information
We use your personal information to:
Provide ideation, scripting, editing, caption, and consulting servicesProcess payments through Stripe and manage billingCommunicate about services, updates, and support via GoHighLevel and SlackStore and manage your content materials in Google DriveManage projects and client relationships through ClickUpRecord and store consultation sessions for service deliveryAnalyze and improve our services and website performanceSend marketing communications through GoHighLevel (with your consent)Comply with legal obligations and protect our rightsConduct business operations and client onboarding
We process your personal data based on:
Contract Performance:To deliver our services and fulfill our 90-day client agreementsLegitimate Interest:For business operations, analytics, and service improvementConsent:For marketing communications, session recordings, and Facebook Pixel trackingLegal Compliance:To meet regulatory and legal requirements
We may share your information with:
Payment Processing:Stripe for secure payment processingEmail Marketing & CRM:GoHighLevel for client communication and marketingProject Management:ClickUp for service delivery and project trackingCommunication:Slack for internal team communication about your projectsFile Storage:Google Drive for secure storage of your content materialsAnalytics:Facebook Pixel for website analytics and advertising optimizationCloud Hosting:Website hosting and infrastructure providers
In the event of a merger, acquisition, or sale of CHB Business Consulting LLC assets, your information may be transferred as part of the transaction.
We may disclose information when required by law, court order, or to protect our rights and safety.
We retain your personal information for:
Active Client Data:Duration of our 90-day service period plus 1 year for follow-up supportFinancial Records:7 years as required by Georgia state lawContent Materials:2 years after service completion (unless you request earlier deletion)Recorded Sessions:1 year after service completionMarketing Data:Until you unsubscribe or request deletion
Access:Request a copy of your personal dataCorrection:Update inaccurate or incomplete informationDeletion:Request deletion of your personal data (subject to legal retention requirements)Portability:Receive your content and data in a portable formatOpt-Out:Unsubscribe from marketing communicationsRecording Consent:Withdraw consent for session recordings
To exercise these rights, contact us at
or (470) 994-1545. We will respond within 30 days of your request.
We implement appropriate technical and organizational measures to protect your personal information, including:
SSL encryption for data transmissionSecure cloud storage through Google Drive with access controlsStripe's PCI-compliant payment processingPassword-protected project management systemsEncrypted communication channelsRegular security assessmentsTeam training on data protection
However, no method of transmission or storage is 100% secure.
We primarily serve clients in the United States. For international clients, your information may be processed and stored in the United States. We ensure appropriate protection through our service providers' security measures and contractual safeguards.
We use cookies and similar technologies for:
Essential website functionalityFacebook Pixel for analytics and advertising optimizationSession management and user preferences
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.
We may record consultation calls and sessions to:
Ensure accurate service deliveryProvide reference materials for ongoing projectsImprove our service qualityTrain our team members
Your consent is required before any recording begins.
You may withdraw consent or request deletion of recordings at any time.
Our services are designed for business professionals and are not intended for individuals under 18. We do not knowingly collect personal information from children under 18.
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.
We may update this Privacy Policy periodically. We will notify you of material changes by:
Posting the updated policy on thecontentstars.com/newSending email notifications through GoHighLevel to active clientsUpdating the "Last Updated" date above
Continued use of our services after changes constitutes acceptance of the updated policy.
For privacy-related questions, requests, or concerns, contact us:
The Content Stars
CHB Business Consulting LLCEmail:
[email protected]
Phone:
(470) 994-1545
Address:
3379 Peachtree Rd NE, Suite 655, Atlanta, GA 30326
Website:
For general inquiries:
Disclaimer:
This privacy policy is designed to comply with applicable privacy laws. However, laws vary by jurisdiction and change over time. We recommend consulting with a qualified attorney to ensure full compliance with all applicable regulations in your specific situation.